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SCAA Members are Invited to NATA's CSR Certified CSR Program, Sept 27 & 28
AirFlite Long Beach, CA
SCAA MEMBER DISCOUNT: Please contact Elizabeth Nicholson to receive the NATA member price at email@example.com to register.
In this new NATA certification program, attendees will gain valuable knowledge and customer service skills in order to set the tone for a successful customer service experience. They will learn how to deal with disgruntled customers and turn a marginal customer transaction into a fulfilled client transformation.
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